Answers to common order and product questions

Frequently Asked Questions

Quick answers about orders, shipping, returns, and customization.

How can I track my order?

Open My Orders and enter the same mobile number used during checkout. You can view live order status there.

How long does delivery take?

Most orders are delivered in 3 to 8 business days depending on location. Custom items may need extra processing time.

Can I return a custom photo product?

Custom products are usually non-returnable unless item is damaged, wrong, or has a production defect.

What payment methods are available?

You can pay using UPI screenshot verification and available checkout options shown on your order page.

How do I request support for damaged items?

Visit the Contact page and share your order ID with clear photo/video evidence within 48 hours of delivery.